Privacy Policy

Website operator

VA Drain Fix is operated by FREEMAN HOLDINGS LLC, a Wyoming, USA limited liability company. FREEMAN HOLDINGS LLC is the entity responsible for operating this website and handling personal information submitted through its inquiry form. In this policy, “we,” “us” and “our” refer to FREEMAN HOLDINGS LLC; VA Drain Fix remains the website’s customer-facing brand.

Information we collect

Through the estimate request form, we collect what you voluntarily submit: your full name, your phone number, your ZIP code, the drainage problem you select, whether you are the property owner, your project timing, any optional message you write, and your consent to contact by phone or text. We also record the source page associated with the form and the date and time of submission. The current form does not request an email address or full street address and does not support photo uploads. Please do not include sensitive personal information in the optional message.

How we use it

FREEMAN HOLDINGS LLC uses submitted information to review and handle your inquiry and help identify an appropriate local service option. The phone/text consent recorded by the form relates to contact about your drainage request. The LLC and platform are not a local drainage contractor and do not provide actual quotes or perform drainage work. Any actual assessment, quote or work is provided by an independent service provider.

Sharing

Service providers supporting website hosting and form storage process submitted information to operate this website. The current website stores inquiries for review; it does not automatically distribute leads to contractors. If your drainage inquiry is referred to an independent local service provider to help identify a service option, relevant contact and project details may be shared for that purpose. This does not guarantee a referral or imply a particular contractor relationship. Information may also be disclosed where required by law.

Storage and security

Submissions are stored in a managed, access-restricted database. We apply reasonable technical and organizational safeguards, though no method of electronic storage or transmission is completely secure.

Retention

We retain project submissions for as long as needed to respond to your inquiry, handle related follow-up, and meet record-keeping obligations. You may request deletion of your submission at any time.

Technical information and tracking

Website hosting and technical error reporting may process request and diagnostic information, such as the page requested and error details, to deliver and maintain the site. The current website does not include dedicated third-party advertising pixels or analytics scripts and does not use form submissions to build advertising profiles.

Your choices

You may request access to, correction of, or deletion of the information you submitted, and you may ask us to stop contacting you. Submit any such request through the estimate-request form, noting the nature of your privacy request in the optional message field.

Children

This site is intended for property owners and is not directed to children, and we do not knowingly collect information from them.

Changes

We may update this policy as our services or legal obligations change. The effective date above reflects the current version.

Contact

FREEMAN HOLDINGS LLC handles website inquiries and privacy requests through the estimate-request form. Identify your request in the optional message field. We do not publish a company phone number or email address.