Legal
Privacy Policy
Effective 2025 · VA Drain Fix, Richmond Metro, Virginia
Information we collect
We collect only what you voluntarily submit through the estimate request form: your full name, your phone number, your ZIP code, the drainage problem you select, whether you are the property owner, your project timing, any optional message you write and any optional photos you choose to include. We also record the page the request came from and the date and time of submission. An email address is not required.
How we use it
Submitted information is used to review your drainage situation, arrange an on-site assessment, prepare a proposed approach, and communicate with you about your project. It is not used for unrelated marketing, and we do not sell or rent it.
Sharing
We share information only with service providers that operate this website and store form submissions on our behalf, and where required by law. Those providers are permitted to process the information solely to deliver those services.
Storage and security
Submissions are stored in a managed, access-restricted database. We apply reasonable technical and organizational safeguards, though no method of electronic storage or transmission is completely secure.
Retention
We retain project submissions for as long as needed to respond to your inquiry, perform any resulting work, and meet record-keeping obligations. You may request deletion of your submission at any time.
Cookies and analytics
This site uses only what is necessary to operate and to understand aggregate usage, such as which pages visitors find useful. We do not use this information to build advertising profiles.
Your choices
You may request access to, correction of, or deletion of the information you submitted, and you may ask us to stop contacting you. Submit any such request through the project form, noting the nature of your request in the description field.
Children
This site is intended for property owners and is not directed to children, and we do not knowingly collect information from them.
Changes
We may update this policy as our services or legal obligations change. The effective date above reflects the current version.
Contact
All inquiries, including privacy requests, are handled through the project diagnostic form on this site. We do not publish a phone number or email address.